Shipping & Delivery Policy

At CarryNationBD, we are committed to delivering your orders safely and on time across Bangladesh.
Please review our delivery process and policies below for a smooth shopping experience.

---

📦 Order Processing

Orders are prepared and confirmed within 1–2 working days.

Orders placed after business hours or on holidays are processed the next working day.

You will be notified once your order is ready for shipment.

---

🚚 Delivery Timeframe

Inside Dhaka: Delivery typically takes 1–3 working days.

Outside Dhaka: Delivery usually takes 2–5 working days.

Delivery timelines may vary due to courier operations, weather conditions, or other unexpected factors.

---

💰 Delivery Charges

Inside Dhaka: Fixed charge applies at checkout.

Outside Dhaka: Standard nationwide delivery charge applies.

Shipping fees are non-refundable once the order is dispatched.

If an error occurs from our side, necessary adjustments will be made accordingly.

---

📍 Coverage Area

We deliver to most locations across Bangladesh.

All shipments are handled through reliable and verified courier partners.

Service availability may vary slightly in remote areas.

---

📦 Order Tracking

Once your order is shipped, a tracking update will be shared.

You may receive tracking details via SMS or phone confirmation.

This allows you to monitor the delivery progress easily.

---

🚫 Delivery Issues

If delivery fails due to incorrect address or unavailable contact number, the parcel may be returned.

Re-delivery requests may require additional charges.

Please ensure your contact and address details are accurate while placing an order.

---

🔄 Damaged or Incorrect Product

If you receive a damaged or wrong item, inform us immediately upon delivery.

You may also report within 24 hours for quick resolution.

After verification, we will arrange a replacement or suitable solution.

In such cases, all related delivery costs will be handled by us.

---

📞 Contact Support

📧 info@carrynationbd.com

📞 +8801000000000

📞 +8801000000000

🏬 Banani Outlet: Address Banani, Dhaka

Trade License: TRAD/DNCC/XXXXXX/2026

BIN: XXXXXXXXX-XXXX

---

We appreciate your trust and strive to provide a reliable delivery experience every time you shop with us.
Thank you for choosing CarryNationBD.